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From:Joseph (name@example.com)
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To:name@company.com
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Date:
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Subject:I need help with my purchase
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Security:Standard encryption (TLS) Learn more
Dear Flowbite team,
I hope this message finds you well. I wanted to inform you that I'm currently experiencing a problem while trying to make a payment for the Flowbite PRO.
Could you please advise on the next steps or provide assistance in resolving this issue?
Thank you for your prompt attention to this matter.
Best regards,
Joseph McFall, CEO & Founder Digital Things LLC
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From:Roberta (name@example.com)
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To:name@company.com
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Date:
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Subject:RE: I need help with my purchase
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Security:Standard encryption (TLS) Learn more
Hello Joseph,
I hope this message finds you well. My name is Robert Brown, and I'm writing to assist you with the recent purchase issue you've encountered. First and foremost, I want to express my sincere apologies for any inconvenience this may have caused you.
I understand how frustrating it can be to experience difficulties with a purchase, and I want to assure you that we are committed to resolving this matter promptly and to your satisfaction.
Could you please provide me with some more details about the issue you're facing? This will help us better understand the situation and find the best possible solution for you. Feel free to include any relevant order numbers or screenshots that might be helpful.
Cheers,
Roberta Casas, CTO Flowbite LLC